QR codes, SMS & NFC, Oh My! How to Boost Mobile Conversion Rates

We’re not just interested in a quick way to transmit a clever ad slogan anymore. It’s much more than that. Brands are taking on complex personas, and brand recognition occurs not with a jingle, but with just a few notes. Messages are getting shorter, and tools like the QR code, the SMS, and the NFC are becoming vitally important with a growing m-commerce market.

In a survey of 1,000 consumers conducted by Lightspeed Research for Accenture. Fifty six percent of consumers said that mobile devices make the shopping experience more enjoyable.

According to a 2013 study by McKinsey, m-commerce is a big deal. It says:

“Now totaling $200 billion in global transaction value, mobile commerce is projected to grow by 35 percent annually over the next five years.”

There are three prevailing methods of reaching this market.

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The SMS (Short Message Service) has been around since the early 2000’s and is still effective. They can send a short and clever slogan in a quick message, but can also contain links to redirect the user to a sight of interest. SMS services are simpler, do not require scanning technology and are often more compatible with devices in less developed parts of the world. This is important for marketers involved in international sales. And although simple in principle, it’s evolved to include services like “short codes”. A customer will receive an ad with an abbreviated number with which to become engaged with a brand. Besides messaging, it’s a way for marketers to attract visitors and redirect them to more content about your brand. Examples include:

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Beyond words: One-dimensional barcodes were a great innovation, used for attaching product data to goods in a store, to make checkout at the register quick and easy. It also tracks a parcel of mail to your door. Because the amount of information was limited, it evolved into a two-dimensional “quick response” (QR) codes which could contain more information in a smaller area. As soon as smartphones had the ability to scan, the potential was quickly apparent and a new marketing philosophy was born. Now, you can easily create a QR code (for free) and get it out there quickly.

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More localized communication: A more sophisticated form of communication is beginning to compete with the QR code. Near field communication (NFC) allows a user to wave a smartphone over a NFC compatible device, to send information: shipping addresses, locations, even business tools like invoices. There are no visual cues required and is easier to use than an optical scanner. Examples of applications include:

  • Grocery store checkout
  • Public service announcements on busses or trains
  • Secure online payments
  • Tagging exhibits at car shows or museums with a description/explanation

QR codes, SMS and NFC are inexpensive, effective, and easy to use technologies. In a nutshell, they boost mobile conversion rates because of how quickly the customer can become engaged. Keep that in mind when using them.

  • They should be easy to use and even easier for the user to become engaged.
  • Make them fun to use. This is a great way to entice visitors to engage in fun activities like Ikea’s Facebook tagging promotion, for example.
  • As with any other ad campaign, keep your returning customers in mind. This may be an opportunity to reward repeat customers. Increasing your customer retention by 5% can increase profits by 25% to 95%.

Mobile conversions are now the first topic of conversation among experienced entrepreneurs with regard to sales. We know that when engaging customers, time is critical. The number of words and the quality of your message means the difference between a curious click and a sale. That said, it makes perfect sense that mobile marketing is eclipsing all other methods of customer engagement, and those who provide online business tools must be prepared for it.

Using Google+ to Increase Organic Search Results

Google Plus is a relatively new social media platform that is designed to help you engage with communities and online users around the world. As such, it is clearly a great way to help improve organic search results for your website or blog. By keeping up to date with new trends and technology, using new platforms like Google+ can really help boost your SEO marketing efforts. There are several ways to engage the Google+ community that can attribute to increasing your overall organic traffic and rank among search engines. We will be covering some of the most important factors that you can use with Google+ to help you drive more traffic to your site, explain how and why it works.

Indexed Content
One major advantage that helps webmasters is the fact that Google will automatically index their posts, meaning that certain search terms entered by users will be able to find your content much easier, as it is organized and catalogued appropriately by Google. Submitting posts through Google+ may provide you more results for organic traffic, as opposed through other social media outlets.

Google Plus Local
If you own a business or provide a service, creating a local page and profile through this platform is another great way to attract searches from users within your region. Not only will this help you drive more organic traffic, it may help you increase your conversion rates or potential sales. Google+ will give preference to those with a profile, refining the results based on their geographic location. Which takes us to the next feature of Google Plus.

Personalized Content
Anyone who uses Google+ will start to receive personalized content that is based on numerous factors. From geographic preferences to search history, advanced algorithms look at the best matches for Google+ users. Those who implement this social media platform into their marketing efforts are also given preference and a higher likelihood of pages and posts that are ranked better. Personalized content for users are not the sole factor that can help you achieve results but they can attribute to the overall effectiveness in using Google.

 Content marketing

Lets be honest google weighs itself more heavily than other social networks. When targeting SEO rankings and organic traffic with content marketing make sure you share your content and promote it on Google +. Often you won’t get as many social signals as say twitter or Facebook, but the signals from Google + have been shown to carry a tad more weight and get more real shares that translate into backlinks. Infographics with unique information do really well on Google + and tend to rank naturally and quicker when focusing on Googles platform as opposed to it’s competitors. Be active in communities and don’t spam, and when you do have a piece of content ready Google’s communities are much more supportive than their alternatives.

Hangouts
There are plenty of circles and hangouts that can help you market your website to other like-minded individuals and potential clients. It is also important to note that Google+ has one of the most active and largest groups of internet marketing and SEO professionals. Staying current with new trends regarding the nuances of Google+ is important to help you get the results you desire, not to mention the communities offer special types of trainings that can translate down to you employees. There is plenty of help that can be found in the many hangouts and circles associated with Google.

Profile and Rank
Creating a Google+ profile and producing quality content can help out in so many different ways. Having a personalized touch with pictures, catchy headlines in your content and becoming an authority in your area of expertise will help improve your chances of getting ranked higher and having your content recommended in search engines. Furthermore, content that is posted using your personalized Google+ profile, provides an attractive snippet or preview of the content, making it more likely for users to click on your links.

Google+ is an evolving social media platform that continues to offer more features that are relevant to SEO. There is not just one element that can be found in Google+ that plays the biggest role in increasing organic traffic and searches to your website. It is important to utilize all of its features and remain active on your profile and in the community. Like most things in search engine optimization, it takes time and dedication to promote your site, but can prove to be a very worthwhile endeavor for those who do choose to use this in their marketing strategies.

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