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DesigningCX.com has been shared in 59 public circles

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AuthorFollowersDateUsers in CircleCommentsReshares+1Links
Becky Collins17,685Web graphics and design Circle :Circle of very #social #engagerspeople and companiesTo be included in my shares (#sharedcircle), be so kind to:1 - Do +1 t the post2 - Comment the post and specify your "category" (job or interest) Ex: Fashion, SEO, Companies, Social Media Marketing, Sailing, Photography, Bloggers/Writers, Web graphics and design, Italy, Artists, Sport, Finance/Economy ...3 - include the circle among your circles4 - share the circle (include yourself)Improve your popularity, be social be cool !Keep yourself updated, enjoy the Shared Circles Hellenic Alliance, you can share your shared circles inside the upcoming Community:https://plus.google.com/communities/112552559573595396104  #socialmedia  #media  #circles   #circleshare   #circlesharing  #circlecircle   #beckyscircle   #sharedcircles   #sharedpubliccircles  #sharedcircleoftheday  +Becky Collins ?2014-10-17 05:06:20491000
Natural Remedies for High Blood Pressure815#circlesharing        #circleshare        #circles        #circleoftheday   #sharedpubliccircles        #sharedcircles    #share  #vipsnowballcircle #sharedcircleoftheday        #sharewithyou        #circlefriday   #circlethursday  #followfriday   #follow    #followme     #followers #followback #circle #googleplus  #communities #hangouts  #events  #coolpeople  #circleshare #sharedcircles #ff #ffcircle      #followfriday     #sharedcircle  #sharedcircles       #sharedpubliccircles    #circleshare    #circlesharing     #fullcircleshare #circlesunday    #social      #socialmedia  #socialmediamarketing2014-06-27 16:24:13453354
Astrie Ivo1,035Circle Sharing Today1. +1 Circle And Our Page +BengkelSEO.net2. Add to your circle3. reshare #circleshare #circlesharing #circleoftheday #circleoftheweek #seotips #seomarketing #seoservices #circlesdiscovery #circleadd #circleadding #circleart #circlesunday #circlesundaycircle #circlesunglasses #circlemeup #circleme #circlemanagement #circlemania #circlemonday #circlemountain  2014-05-27 12:39:55395019
Ka es198#sharedcircles  2014-03-20 06:43:285016210
Claudio Varricchio4,507Ecco una lista di utenti di #googleplus particolarmente attivi, seguiti, apprezzati, condivisi. Sono più di 400 e che rappresentano una  #SharedCircle  da non perdere!Per essere inclusi nelle mie cerchie condivise  (#sharedcircle), siete pregati di: 1 - Fare +1 t su questo post.2 - Commentatelo, specificando una categoria in cui vorreste essere inclusi (lavoro o interesse)  3 - Includetela tra le vostre cerchie.4 - Condividete la cerchia includendo voi stessi. #topsharedcircle   #circleoftheday   #sharedcircle #trustinme   #circlesharing   #circleshare         #circles         #circleoftheday   #sharedpubliccircles     #sharedcircles     #share   #vipsnowballcircle #sharedcircleoftheday         #sharewithyou       #circle  #coolpeople   #circleshare #sharedcircles  #sharedcircle   #sharedcircles       #sharedpubliccircles     #circleshare     #circlesharing     #fullcircleshare  #circlesunday     #social  #socialnetworks   #socialnetworking  #community #communities  2014-02-03 22:23:31500213
Claudiu Narita3,3332013-11-20 02:27:144695311
Daniel Stock23,475✦✦✦✦✦✦✦✦✦✦✦✦✦✦✦✦✦✦✦✦✦✦✦✦✦✦✦✦✦✦✦HERE'S VERSION 26 OF MY SHARED PUBLIC CIRCLEUPDATED TUESDAY 9/10/2013✦✦✦✦✦✦✦✦✦✦✦✦✦✦✦✦✦✦✦✦✦✦✦✦✦✦✦✦✦✦✦These are the BEST OF THE BEST engagers on Google+ from all walks of life. Give yourself a little diversity and add these great people to your circles!➤ To be added into the next share, follow these simple steps:1) Plus the original post2) Share this circle publicly (and with your circles/extended circles)3) Comment on the original post when complete!4) Optional (but greatly appreciated): Show some support and plus my blog! http://goo.gl/kYIgOU➤ Note: Add this circle weekly so you can get the new members!➤ Connect with me on Empire Avenue: http://goo.gl/wvYDsI#circleshare #circlesharing #sharedcircles #sharingcircles #sharedpubliccircles #sharedcircleoftheday #circlesunday #share #shared #followers #addcircles #publicsharedcircles #share #addpeople #addcircle #addfriends #circle #empireavenue #socialmedia2013-09-10 23:06:375007585111
Best Shared Circle8,501A circle of brand pages#sharedcircles #BrandPages #CircleSharing 2013-08-28 00:54:544283212
Share a Circle583Ad & Share this Circle to be included  #sharedcircles   #circleshare   #circle   #circles   #circlesharing   #sharedpubliccircles   #sharepoint   #sharedcircleoftheday   #shareacircle   #friends   #friendsclub   #follow   #followme   #followback   #followers   #ad  2013-08-07 22:09:49272358
Share a Circle218Circle Update ... share it with your friends.And please add the artist +Andreas Denstorf modern art artworks https://plus.google.com/u/0/101775378004698597747/posts #sharedcircles   #friends   #circleshare   #friendship   #sharedcircle   #art  2013-03-24 11:57:21217367
Matthew Shuey1,446Top Brands & Companies On G+Do you have a brand and would like it to be included in this circle?1. Share this circle publicly2. Leave a comment with a link to your G+ Business or Brand Page3. I will add your business to this and other circles. #sharedcircles #sharedcircleoftheday #sharedpubliccircles #sharedcircleday  2013-03-20 22:54:12476202
Full Circle34,428500 Highly "Relevant" to Full CircleGroup of people and pages that Google+ thinks are most relevant to +Full Circle  (in other words, the first 500 you get if you click on "Your circles" and sort by "Relevance"). 2013-03-04 14:37:34500463566
Drake Forester4,055Mark's CircleMark has put together a good circle of profiles to follow. Expand your circles.... add and share this circle. You won't be sorry. 2013-02-21 15:24:15450305
Chrissie Online484If you wish to be included in this circle simply say so in the comments ANDPlus the PostShare the Post.Add the circle 2013-02-16 00:52:53396403
Full Circle30,890500 Highly "Relevant" to Full CircleGroup of people and pages that Google+ thinks are most relevant to +Full Circle  (in other words, the first 500 I get when I click on "Your circles" and sort by "Relevance"). 2013-01-21 13:20:00501423968
Full Circle27,993495 Interactive Brand Pages Only (Google+ Pages Only) 1.4.13If you have or know of a brand page to be included, comment below.If you manage a Google+ Page adding these brands is a great way to expand your circles. There will be NO error adding this circle to a Google+ Page.#brandpages      #brandcircles      #circleshare      #circleshare   #circlesharing      #circles      #businesspages     #sharedpubliccircles      #sharedcircles      #sharingiscaring     #fullcircleshare   #pagescircle  2013-01-04 20:06:4649517623
Full Circle22,841499 Interactive Brand Pages Only (Google+ Pages Only) 12.11.12If you have or know of a brand page to be included, comment below.If you manage a Google+ Page adding these brands is a great way to expand your circles. There will be NO error adding this circle to a Google+ Page.#brandpages      #brandcircles      #circleshare      #circleshare   #circlesharing      #circles      #businesspages     #sharedpubliccircles      #sharedcircles      #sharingiscaring     #fullcircleshare  2012-12-11 21:41:3049910312
Full Circle18,337410 Interactive Brand Pages Only (Google+ Pages Only) 11.28.12If you have or know of a brand page to be included, comment below.If you manage a Google+ Page adding these brands is a great way to expand your circles. There will be NO error adding this circle to a Google+ Page.#brandpages     #brandcircles     #circleshare     #circleshare   #circlesharing     #circles     #businesspages     #sharedpubliccircles     #sharedcircles     #sharingiscaring     #fullcircleshare  2012-11-28 14:14:2341012721
Full Circle17,765394 Interactive Brand Pages Only (Google+ Pages Only) 11.25.12If you have or know of a brand page to be included, comment at either post linked below:If you manage a Google+ Page adding these brands is a great way to expand your circles. There will be NO error adding this circle to a Google+ Page.#brandpages     #brandcircles     #circleshare     #circleshare   #circlesharing     #circles     #businesspages     #sharedpubliccircles     #sharedcircles     #sharingiscaring     #fullcircleshare  2012-11-26 01:17:543945713
Full Circle11,444Our Most Favorite Circle - 11.2.12 Revision. It's been too long since our last Great Circle update. It's been revised and tweaked with some great new Google+'ers who have recently circled us.While yes, you may follow some people here already I'm sure there is some new faces to follow.To be considered for inclusion, please +, share (appreciated) and comment below (and please note we can't add you if you don't circle us).#circleshare   #sharedcircles  #sharedcircle #sharedcircles #sharedpubliccircles #circleshare #circlesharing2012-11-02 15:09:37497584777
Dean Adams111Targetted SEO, Social Media & Digital Marketing Connections #SEO   #socialmedia #socialmediamarketing   #marketing #Social #Digital #SEM   #LocalSeo   #SEOMarketing   #SearchEngineOptimization   #PublicCircles   #SEOCircle   #Circleshare   #FansOfMattCutts2012-10-21 10:10:19501202
Full Circle9,514382 Interactive Brand Pages Only (Google+ Pages Only) Circle  10.18.12No errors when adding this circle to any Google+ Brand Page. A great way to grow your circles. Share and add this circle to as many brand pages as you would like.If you have a brand page you would like to include please mention it in a comment below or simply add +Full Circle   to your brand page circles.#brandpages     #brandcircles     #circleshare     #circleshare   #circlesharing     #circles     #businesspages     #sharedpubliccircles     #sharedcircles     #fullcircleshare  2012-10-18 15:42:393829215
Google+ Wow Factor!361+Google+ Wow Factor! Supporters(Brand Pages Included)Thanks for circling us - please help get the word out or go ahead and use the tag #gpluswow  on users or posts that just make you go "Wow!"2012-10-16 17:25:36353035
Gideon Rosenblatt18,624Engagement CircleThis is my first sharing of this Engagement Circle since it was recently featured on Mashable (http://mashable.com/2012/08/21/google-circles-marketers/). Here's how Mashable described it:Offering your audience an engaging experience no matter which channel you’re reaching them on is the sign of a successful campaign. This Google+ circle is a collection of experts focused on engagement, as curated by Gideon Rosenblatt. Following this circle will give you updates about relationship marketing, relationship management, community management, engagement technologies, and civic engagement.The circle they pointed to was my first iteration of it from back in February when it included just 80 people. It now has 402 (I included myself), and the Mashable description is still pretty accurate. You'll also find lots of SEO folks here and marketers. I've drawn a distinction, which may go away at some point, between my "Engagement Circle" and my "Social Networks and Social Media Circle." Not that these two should truly be separated, but the social grouping was so rich I decided to break it out into its own circle. I'll share that one again soon. Who Should Add this Circle?This is a big circle, so not everyone will want to add it whole. Some of you will want to use it to pick and choose new folks to your already existing circles. If you're new on Google+, and you're into the field of marketing and engagement, this is a great way to power up your stream with some interesting content.Getting Into this CirclePart of me really loves sharing the circles I curate because it helps me connect with new people and also because it helps connect other people who need to find each other. The part I really don't like is when people get insulted that I didn't think to include them or whine. Please don't do that. If you think you should be in this circle, or think of others who should be in it - please just add a comment. This is a judgement call on my part. That's just the way it works because I'm the guy who has to deal with the flow of content from the people I add. Please be understanding of that. Sometimes I make mistakes. You will likely find a few people who I added to this circle by mistake for some reason. Sorry. That happens, and it helps if you let me know (discretely, so as not to upset or embarace that person). Generally speaking though, this is a high quality, large circle. Thanks in advance to all the great people already in this circle they really do make for a much richer experience for me here on Google+. I hope you'll enjoy them too. 2012-09-02 14:56:25402312549
Full Circle3,966265 Interactive Brand Pages Only (Google+ Pages Only) Circle 8.12.12Many new additions since our last update. No errors when adding this circle to any Google+ Page. Share and add this circle to as many brand pages as you would like.If you have a brand page you would like to include please mention it in a comment below or simply add +Full Circle to your brand page circles.#brandpages   #brandcircles   #circleshare   #circleshare   #circlesharing   #circles   #businesspages   #sharedpubliccircles   #sharedcircles   #fullcircleshare  2012-08-13 02:56:00265523
Full Circle2,590218 Interactive Brand Pages Only (Google+ Pages Only) 7.13.12If you have or know of a brand page to be included, comment at either post linked below:+Full Circle BRANDS 1 http://goo.gl/rz782+Full Circle BRANDS 2  http://goo.gl/7KgE0If you manage a Google+ Page adding these brands is a great way to expand your circles. There will be NO error adding this circle to a Google+ Page.#brandpages   #brandcircles   #circleshare   #circleshare   #circlesharing   #circles   #businesspages   #sharedpubliccircles   #sharedcircles   #sharingiscaring   #fullcircleshare  2012-07-13 21:52:412181337
Full Circle2,153500 Brands Only (Google+ Pages Only) Circle 6.27.12 revised#brandpages   #brandcircles   #circleshare  Oops -- we made a mistake with 2 people (not pages) in the circle which led to errors when adding to a Google+ Page. This has been resolved. 2012-06-28 02:58:1950021213
Full Circle2,135500 Brands Only (Google+ Pages Only) Circle 6.27.12#brandpages   #brandcircles   #circleshare  We missed a few important pages on our last update on 6.26, now included. Easy to follow great brands for error free addition to existing Google+ Page.2012-06-27 13:50:53500016
Full Circle2,127446 Brands Only (Google+ Pages Only) Circle 6.26.12#brandpages   #brandcircles   #circleshare  Easy to follow great brands for error free addition to existing Google+ Page2012-06-26 15:48:45446114
Best Shared Circle2,122Time to share most interactive Brand page CircleTags: #brandpagecircle #circleshare #businesspages #brandpages #sharedcircles #brands #circles +Shared Circles Shared a Circle with You 2012-06-12 21:45:084773188
Best Shared Circle2,115Circle of Brand pages onlyTags: #sharedcircle #circlesharing #bestsharedcircle #brandpages #brandpagescircles #brand #brandpagesonly2012-06-11 03:18:32477001
Full Circle1,402Updated Brands Only Circle 5.8.12 -- Google Plus Pages Only #brandscircles #brandpagescircles #brandpagesonly #sharedcircles2012-05-09 03:06:41500015
Best Shared Circle1,738Google+ Brand Page Circle.. #sharedcircles #circlesharing #brandpagecircles #bestsharedcircle2012-04-30 18:58:10444375
Reshare0Brand Page Circle #sharedcircle #publiccircle #circlesharing #brandpagescircles2012-04-27 23:18:03501000
Technicia Blog1,318Circle of Brand Pages.. #sharedcircles #circleshare #brandspages #brandpagecircles #circlesharing #publiccircles #publicsharedcircles +Best Shared Circle +Shared Circles Shared a Circle with You +SharedCircles +Shared Circles on G+2012-04-19 05:52:38479295
Full Circle1,168Updated Google + BRANDS ONLY CIRCLE 4.11.12#circleshare #circlesharing #sharedcircles #sharedpubliccircles #sharedcircleoftheday #sharedcirecles #shared #addcircles #followers #brandspages #brandcircles2012-04-11 09:49:27491000
Best Shared Circle1,226Thanks You Circle For Brand pages only..To get the membership of Thanks you circle. 1. You should share this circle publicaly 2. You should plus this post and leave a comment, that you would like to be added.3. You must add us, so that we can include you in the future version. (Most Important: Pages can’t add people to circles until the page is added first or mentioned.)To Circle Members: We are suggesting you to share this circle, so that you can get more exposure.Note: we are sending out notification, if you dont like it feel free to leave a comment.#bestsharedcircle #sharedcircle #circlesharing #sharedcircles #sharedpubliccircles #circleoftheday #circleoflife #brandpagescircles2012-03-21 21:57:14855118
Best Shared Circle1,226Circle of Brand pages only #sharedcircle #circlesharing #bestsharedcircle #brandpages #brandpagescircles #brand #brandpagesonly2012-03-21 21:54:55447151
Michael Boehler0Thanks You CircleRules and conditions to get the membership of Thanks you circle.1. You should share this circle publicaly 2. You should plus this post and leave a comment, that you would like to be added.3. You must add the us, so that we can include you in the future version. To Circle Members: We are suggesting you to share this circle, so that you can get exposure.Note: we are sending out notification, if you dont like it feel free to leave a comment.2012-03-15 20:33:0957033
Full Circle562489 Google + Brand Only Pages Version 1 - Revised2012-03-14 13:51:22489011
Full Circle391498 Google + Brand Only Paged Revised Version.12012-03-03 12:53:03498114
Full Circle378500 Brand Only Google+ Pages2012-03-02 12:26:03499102
michalis athanasiadis2012012-03-01 23:32:22500405
Manuel Ángel García (magarcia)2,168Lo vi ayer en la sección de círculos compartidos de +CircleCount. Originalmente contenía 500 marcas, pero misteriosamente se ha perdido una por el camino :)2012-03-01 16:05:17499000
Full Circle357500 Brand Only Google + Pages2012-02-29 13:35:38500001
Wilco Wings1,54203.01.01 Local NewsIf you're interested to be in this circle's next update, leave a comment. You can also suggest people for this circle.Well, let's try something new here...When you start at Google+, you get a couple of default circles, and when I think back, I had no clue what to do with it. I read a lot of tuts about circle management etc. Started over a few times (bad habit), but it didn’t really worked out for me.I tried to get a number of people interested in Google+ by demonstrating it on the screen. I noticed how confused they were.So I started over with my circle management again, now with a different approach. I took all my interests in my daily live, converted them into interest circles. When I demonstrate Google+ to people now, I don’t see those confused looks anymore, must done something right here.Most Google+ users keep there circle management for themselves (I noticed). I’m going to do the opposite here, I’m gonna share more than 40 interest circles, handpicked (except the Galaxy Nexus circle and the Chromebook circle, these are started by others shared circles).2012-02-28 22:08:55127000
Rahul Roy5,308Relevancy Circle: Testing +CircleCount 's new feature. If you have found this circle via +CircleCount then just comment on a post.Thanks. #circlesharing #publiccircles #sharedcircles #sharedpubliccircles #circleshare2012-02-28 21:52:591001425
Full Circle303499 Google + "Pages Only" (Brands Circle)2012-02-27 17:07:44499114
Daniel Harrington10,695The Whopper BRANDS AND BUSINESS PAGES ONLY CIRCLE - Please Share! (You Can Add This To A Brand Page)#brandpagescircles #brandcircles #circlesharing #brandpage #circleshared #circles #marketing #socialmedia #circleshare #brandpages #pages #brands #sharedcircles #publiccircles #publiccirclesproject #brandspages #seo #sem #brandpage #publiccircles #tech #business #socialnetworks #googleplus #circleoftheday #socialmediamarketing2012-02-26 02:50:17500012
Apple iPhone and iPad Apps, News and Updates0Brand Pages Only Circle! #sharedcircle2012-02-23 18:34:11388000

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Top posts in the last 50 posts

Most comments: 2

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2012-10-15 15:49:08 (2 comments, 0 reshares, 2 +1s)Open 

"People feel like they can't be creative because they can't draw," 

"It's not just about art. Innovation and creativity are interchangeable in this way. People need to have confidence in your ability to create and to be creative."

Most reshares: 1

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2014-06-27 21:06:50 (0 comments, 1 reshares, 2 +1s)Open 

Tips on how to build quality customer Journey Maps #customerexperience  

Most plusones: 2

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2014-06-27 21:06:50 (0 comments, 1 reshares, 2 +1s)Open 

Tips on how to build quality customer Journey Maps #customerexperience  

Latest 50 posts

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2014-10-08 16:30:52 (0 comments, 0 reshares, 0 +1s)Open 

The IMPS (Immediate Mobile Payment System) P2M (Person to Merchant) shopping experience should improve. #cxdesign   #CXGotcha  

The IMPS (Immediate Mobile Payment System) P2M (Person to Merchant) shopping experience should improve. #cxdesign   #CXGotcha  ___

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2014-09-29 16:10:50 (0 comments, 0 reshares, 0 +1s)Open 

Check out our newest templates for Journey Mapping #CX   #design   #designthinking  

Check out our newest templates for Journey Mapping #CX   #design   #designthinking  ___

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2014-09-29 16:07:46 (0 comments, 0 reshares, 0 +1s)Open 

Learning By Design | The impact of #designthinking on the #learning and development community is just beginning http://ow.ly/C4ggf

Learning By Design | The impact of #designthinking on the #learning and development community is just beginning http://ow.ly/C4ggf___

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2014-06-27 21:06:50 (0 comments, 1 reshares, 2 +1s)Open 

Tips on how to build quality customer Journey Maps #customerexperience  

Tips on how to build quality customer Journey Maps #customerexperience  ___

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2014-02-19 18:25:04 (0 comments, 0 reshares, 0 +1s)Open 

A cool 1-page overview of Customer Journey Mapping --> http://designingcx.com/wp-content/uploads/2013/09/CX-Journey-Mapping-Process-1-pager.pdf #CX   #custexp   #cxo  

A cool 1-page overview of Customer Journey Mapping --> http://designingcx.com/wp-content/uploads/2013/09/CX-Journey-Mapping-Process-1-pager.pdf #CX   #custexp   #cxo  ___

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2014-02-19 18:19:36 (0 comments, 0 reshares, 0 +1s)Open 

How not to design a Customer Experience, #designthinking   #CXGotcha   #CXDesign  

How not to design a Customer Experience, #designthinking   #CXGotcha   #CXDesign  ___

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2014-01-14 20:02:34 (0 comments, 0 reshares, 1 +1s)Open 

___

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2013-11-25 18:06:45 (0 comments, 0 reshares, 0 +1s)Open 

"The questions I try to answer are how can we innovate for the customer at all levels to show our vision, values, culture and brand? How do we know that our vision, values, culture and brand are valued by our target customer and market segment?" #CX   #business   #strategy  

"The questions I try to answer are how can we innovate for the customer at all levels to show our vision, values, culture and brand? How do we know that our vision, values, culture and brand are valued by our target customer and market segment?" #CX   #business   #strategy  ___

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2013-08-15 15:36:53 (0 comments, 0 reshares, 0 +1s)Open 

Is your organization truly delivering a positive, consistent and brand-relevant customer experience?

Oracle’s Christina McKeon discusses best practices for executing an effective CX strategy in 1to1Media. http://pub.vitrue.com/DBis

Is your organization truly delivering a positive, consistent and brand-relevant customer experience?

Oracle’s Christina McKeon discusses best practices for executing an effective CX strategy in 1to1Media. http://pub.vitrue.com/DBis___

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2013-08-15 15:36:38 (0 comments, 0 reshares, 0 +1s)Open 

If you missed us in New York at the Forum For Customer Experience Professionals, watch the highlights and sign up to join us in Los Angeles on October 9–10. We'll feature speakers from Eli Lilly, Safelite AutoGlass, Sears, and Wyndam Hotel Group, as well as the chance to meet face-to-face with Forrester analysts. Learn more at http://www.forrester.com/CXW13.

If you missed us in New York at the Forum For Customer Experience Professionals, watch the highlights and sign up to join us in Los Angeles on October 9–10. We'll feature speakers from Eli Lilly, Safelite AutoGlass, Sears, and Wyndam Hotel Group, as well as the chance to meet face-to-face with Forrester analysts. Learn more at http://www.forrester.com/CXW13.___

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2013-08-15 15:36:25 (0 comments, 0 reshares, 0 +1s)Open 

How can retailers evolve from great customer service to great Customer Experience?via +ICC/Decision Services | Mystery Shopping

How can retailers evolve from great customer service to great Customer Experience?via +ICC/Decision Services | Mystery Shopping___

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2013-06-19 16:13:00 (0 comments, 0 reshares, 0 +1s)Open 

cool talk on human-centered design #design   #cx   #uxdesign   #innovation  

cool talk on human-centered design #design   #cx   #uxdesign   #innovation  ___

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2013-06-06 16:29:48 (0 comments, 0 reshares, 0 +1s)Open 

“The top 1-5% [of executives and social media personalities] in the next few years will have full-time content people around them. There are going to be 500 to 5000 people at this time next year who employ a full-time content person.”

“The top 1-5% [of executives and social media personalities] in the next few years will have full-time content people around them. There are going to be 500 to 5000 people at this time next year who employ a full-time content person.”___

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2013-05-30 16:32:24 (0 comments, 0 reshares, 0 +1s)Open 

With the mobile revolution, your customers are always "on" -- what are the implications for you?

Via +Kevin Glacken.

With the mobile revolution, your customers are always "on" -- what are the implications for you?

Via +Kevin Glacken.___

2013-05-30 16:27:54 (0 comments, 0 reshares, 0 +1s)Open 

Here is our circle of Brands. let us know if you would like to be added

Here is our circle of Brands. let us know if you would like to be added___

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2013-03-27 22:18:55 (0 comments, 0 reshares, 0 +1s)Open 

printable PDF's for facilitating a table top #CX Journey Mapping excersize

printable PDF's for facilitating a table top #CX Journey Mapping excersize___

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2013-02-11 17:04:26 (0 comments, 0 reshares, 0 +1s)Open 

"93% say that improving CX is one of the top three priorities for the next two years, but only 37% are getting started with a formal CX initiative today" #cx   #crm   #customerservice  

"93% say that improving CX is one of the top three priorities for the next two years, but only 37% are getting started with a formal CX initiative today" #cx   #crm   #customerservice  ___

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2013-02-05 19:07:00 (0 comments, 0 reshares, 0 +1s)Open 

Worthwhile article on one of our favorite subjects - Design Thinking

Worthwhile article on one of our favorite subjects - Design Thinking___

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2013-02-04 17:00:41 (0 comments, 0 reshares, 2 +1s)Open 

Customer Experience Journey Mapping Toolkit.    Great tool for facilitating your own Journey Mapping workshop activities  #CX   #CXO   #design

Customer Experience Journey Mapping Toolkit.    Great tool for facilitating your own Journey Mapping workshop activities  #CX   #CXO   #design___

2013-01-07 18:33:07 (0 comments, 1 reshares, 1 +1s)Open 

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2013-01-03 20:40:49 (1 comments, 0 reshares, 1 +1s)Open 

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2012-10-15 19:19:24 (0 comments, 0 reshares, 1 +1s)Open 

"Instead of MBO, churn or close rates, consider performance metrics aligned with the customer experience story board, customer engagement and peer scoring."

"Instead of MBO, churn or close rates, consider performance metrics aligned with the customer experience story board, customer engagement and peer scoring."___

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2012-10-15 15:49:08 (2 comments, 0 reshares, 2 +1s)Open 

"People feel like they can't be creative because they can't draw," 

"It's not just about art. Innovation and creativity are interchangeable in this way. People need to have confidence in your ability to create and to be creative."

"People feel like they can't be creative because they can't draw," 

"It's not just about art. Innovation and creativity are interchangeable in this way. People need to have confidence in your ability to create and to be creative."___

2012-10-11 19:12:57 (0 comments, 0 reshares, 0 +1s)Open 

"You should ask your customers to work with you on developing potential solutions to their biggest pain points."

"You should ask your customers to work with you on developing potential solutions to their biggest pain points."___

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2012-09-07 18:54:13 (0 comments, 0 reshares, 1 +1s)Open 

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2012-08-29 16:51:16 (0 comments, 0 reshares, 0 +1s)Open 

An introduction to the Social CIO and Forrester's new Social Business & Collaboration Playbook. 

An introduction to the Social CIO and Forrester's new Social Business & Collaboration Playbook. ___

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2012-08-29 16:16:10 (0 comments, 0 reshares, 0 +1s)Open 

5 ways to Humanize Your Community Interactions - #cmgr   #cmgrchat   #communitymanagement .

My first contribution to 'The Community Manager' went live today. More in the works___5 ways to Humanize Your Community Interactions - #cmgr   #cmgrchat   #communitymanagement .

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2012-08-28 16:08:05 (0 comments, 0 reshares, 0 +1s)Open 

New post from +Michael Brito 

New post from +Michael Brito ___

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2012-08-24 15:43:58 (0 comments, 1 reshares, 1 +1s)Open 

Cool infographic from +Oracle CX

Cool infographic from +Oracle CX___

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2012-08-20 15:03:49 (0 comments, 0 reshares, 0 +1s)Open 

We've released our latest Quarterly Social Media Trend Report. Tips on Digital Strategy, Pinterest Marketing, and Video Marketing: http://www.room214.com/subscribe

We've released our latest Quarterly Social Media Trend Report. Tips on Digital Strategy, Pinterest Marketing, and Video Marketing: http://www.room214.com/subscribe___

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2012-08-15 16:08:56 (0 comments, 0 reshares, 0 +1s)Open 

Customer journey mapping and the social customer #CRM #CEM #scrm #SocialMedia http://bit.ly/IxNPiH

Customer journey mapping and the social customer #CRM #CEM #scrm #SocialMedia http://bit.ly/IxNPiH___

2012-08-14 15:08:01 (1 comments, 0 reshares, 2 +1s)Open 

"Innovation and customer experience don’t always happen to be topics on the same table – one is associated with “creativity” and the other with “service.” So, what do the two have to do with each other? A lot." +Rick Conlow

"Innovation and customer experience don’t always happen to be topics on the same table – one is associated with “creativity” and the other with “service.” So, what do the two have to do with each other? A lot." +Rick Conlow___

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2012-08-10 19:00:43 (0 comments, 0 reshares, 0 +1s)Open 

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2012-07-24 20:04:32 (0 comments, 0 reshares, 0 +1s)Open 

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2012-07-16 14:51:55 (0 comments, 0 reshares, 0 +1s)Open 

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2012-06-05 19:51:09 (0 comments, 0 reshares, 0 +1s)Open 

Good deck on the importance of building employee advocacy from +Dion Hinchcliffe.

Good deck on the importance of building employee advocacy from +Dion Hinchcliffe.___

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2012-06-05 15:15:27 (0 comments, 0 reshares, 1 +1s)Open 

Cool article. The Jambox is definitely one of our favorite products.

Cool article. The Jambox is definitely one of our favorite products.___

2012-05-21 17:07:28 (0 comments, 0 reshares, 0 +1s)Open 

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2012-05-14 16:25:12 (0 comments, 0 reshares, 0 +1s)Open 

Cool study from +The BBC.

Cool study from +The BBC.___

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2012-05-12 05:11:24 (0 comments, 0 reshares, 1 +1s)Open 

"When you help your customers see the consequences of their actions, it will change their behavior"

"When you help your customers see the consequences of their actions, it will change their behavior"___

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2012-05-11 13:56:33 (0 comments, 0 reshares, 1 +1s)Open 

More Brands Adopting Google+
>> Average weekly Google+ circle engagement is up 112%, and content engagement is up 65%. - Report By marketing data firm Simply Measured
Read More: http://www.webpronews.com/more-brands-adopting-google-2012-05
O #Googleplus #googleplusbrands #brandpages #Googleplusbrandpages O

More Brands Adopting Google+
>> Average weekly Google+ circle engagement is up 112%, and content engagement is up 65%. - Report By marketing data firm Simply Measured
Read More: http://www.webpronews.com/more-brands-adopting-google-2012-05
O #Googleplus #googleplusbrands #brandpages #Googleplusbrandpages O___

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2012-05-09 15:23:43 (0 comments, 0 reshares, 0 +1s)Open 

Gamestorming, not brainstorming by +Brynn Evans #gamestorming

http://www.slideshare.net/bmevans/gamestorming-not-brainstorming-12812225

Gamestorming, not brainstorming by +Brynn Evans #gamestorming

http://www.slideshare.net/bmevans/gamestorming-not-brainstorming-12812225___

2012-05-07 22:20:29 (0 comments, 0 reshares, 2 +1s)Open 

"a social media customer service user will tell 42 others about a good experience"

"a social media customer service user will tell 42 others about a good experience"___

2012-04-20 19:10:18 (0 comments, 0 reshares, 0 +1s)Open 

Check out this new award opportunity from the CXPA around customer experience innovation. Some of you active brands on G+ would make great candidates for this.

Check out this new award opportunity from the CXPA around customer experience innovation. Some of you active brands on G+ would make great candidates for this.___

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2012-04-03 15:23:29 (0 comments, 0 reshares, 0 +1s)Open 

Social business by design

My panel discussion with +John Stepper of Deutsche Bank, +Ming Kwan of +Nokia and +Joshua Scribner of +IBM at Social media Week NYC is now live on Youtube. Many thanks to the panelists for participating, it was a great conversation.

Social Business by Design

Social business by design

My panel discussion with +John Stepper of Deutsche Bank, +Ming Kwan of +Nokia and +Joshua Scribner of +IBM at Social media Week NYC is now live on Youtube. Many thanks to the panelists for participating, it was a great conversation.

Social Business by Design___

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2012-03-19 15:58:11 (0 comments, 0 reshares, 1 +1s)Open 

Sweet!

Sweet!___

2012-03-13 16:21:28 (0 comments, 0 reshares, 1 +1s)Open 

"Even the best customer experience management strategy will never be completely successful on the front lines of customer service if the rest of the organization does not share a common vision for the #custexp "

"Even the best customer experience management strategy will never be completely successful on the front lines of customer service if the rest of the organization does not share a common vision for the #custexp "___

2012-03-07 16:38:49 (0 comments, 0 reshares, 1 +1s)Open 

Just stumbled upon +Joe Rawlinson's blog Return Customer. Check it out.

Lots of quality content on customer experience. #custserv #customerexperience

Just stumbled upon +Joe Rawlinson's blog Return Customer. Check it out.

Lots of quality content on customer experience. #custserv #customerexperience___

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2012-03-05 15:55:19 (0 comments, 0 reshares, 1 +1s)Open 

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2012-02-21 16:07:00 (1 comments, 0 reshares, 0 +1s)Open 

Check out this great slide on customer service from +Christopher Penn. Simple and effective.

Check out this great slide on customer service from +Christopher Penn. Simple and effective.___

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